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Four cases about hard problems, measurable outcomes, and the decisions in between.
Microsoft · Engage
Designing trust into Engage's first AI agent
Microsoft · Engage
Giving invisible experts a visible role
Stone.co · Pagar.me
Making chargeback disputes worth a merchant's time
Gamersclub
Selling a boost without breaking the ranking
Snapshots
Not every project needs a 10-minute read. These are the highlights.
Instabuy
Supermarket e-commerce, from admin to delivery
Tripee
Corporate travel, rebuilt end to end
BDS Data Solution
A 20-year legacy, rebuilt for web and Excel
SD Conecta
From 0 to 25K doctors
Grupo SC
Conversational AI for pharma retail
Brazilian Government
Designing for the Brazilian government
